BAE COLLECTION does not issue refunds but if for any reason you are unhappy with your purchase, you can either exchange your item(s) for an item(s) of equal value or receive online store credit.
All exchange and store credit transactions must be reviewed and issued by BAE COLLECTION.
For us to exchange your item or issue you store credit, unworn item(s) must be returned within 14 business days upon receiving the item(s) in the mail. The customer is responsible for any shipping charges incurred from the exchange or return for store credit.
Reimbursable shipping costs are only applicable to those orders in which the merchandise arrived to the customer damaged or the incorrect item was received.
We are not responsible for returned items that are lost in the mail. To ensure your package is delivered to us, we suggest you use a traceable and insured mail service.
All items must be returned in their original condition (unworn, unwashed and unaltered).
Shoes must also be returned unworn and free of damage.
FINAL SALE ITEMS:
At NO TIME are accessories such as jewelry, handbags, belts, hats, scarves and beauty products, Swim Wear, ANY White Clothing are eligible for exchange or store credit. We do offer a lot of special offers, sales and free shipping on specific items, so because of that ALL Sale/ Promotions are Final Sale. No Exceptions.
They are ALL Final Sale!
Please allow us a two-week period upon returning your item(s) to respond and solve any exchange or store credit request.
BAE COLLECTION reserves the right to decline an exchange or store credit request if the terms described above have not been met.
How to ship your item(s) back to us:
BAE COLLECTION 552 E. Carson Street Suite 443 Carson Ca, 90745
Securely repackage the merchandise you are returning to us either in it's original packaging or in packaging that is comparable to it's original packaging.
Please be sure to include a copy of your order number along with the merchandise you are returning
Once we receive the item(s) you've returned, we will inspect the merchandise to ensure it meets the criteria specified in the terms stated above. If applicable, we will issue you an exchange for an item(s) of equal value or provide you with store credit (store credit never expires).
Any Questions or Concerns please reach out to us at: